GM has recently released the latest Dealer Infrastructure Guidelines (DIG) for 2021. The guidelines outline the dealership technology needed to ensure reliable data communications for all dealers, including recommended personal computer (PC) specifications. (Fig. 7)
Fig. 7
Web Browser Recommendations
GM is working toward making all applications function in Microsoft Edge as the shift away from Internet Explorer continues. Currently, Microsoft continues to support Internet Explorer 11 as a web browser for the duration of Windows 10. At some point, Microsoft Edge will be the primary browser.
Upgrading PCs
The DIG covers the equipment that is supported (Fig. 8) as well as the difference between Consumer vs. Enterprise products. GM’s robust applications require Enterprise-grade products.
Fig. 8
所有经销商的计算机必须满足最低标准，包括使用Windows 10 Professional OS，以便从Techline客户支持中心（TCSC）接收帮助。
在信息娱乐系统编程服务部门使用的计算机建议具有500 GB或更大的硬盘驱动器大小，以便处理大型校准文件。
PCs used by technicians in the service bay should not be simply upgraded with a new operating system unless the PC processor is 6thgeneration or better. The DIG provides “Best” specifications for replacing PCs. (Fig. 9)
Fig. 9
GMDesolutions目前正在提供多种具有特殊定价的诊断和笔记本电脑（U.S.）。提供非捆绑的PC会议GM规格。此外，新的PC预装到通用通用汽车的TechLine Connect Diagnostic软件可提供帮助在经销商处节省时间和精力。
Techline Application Recommendations
GM Techline service technician applications (Techline Connect, TIS2Web, GDS 2, MDI Manager, MDI/MDI 2, Tech2Win, Data Bus Diagnostics Tool and Service Information) require additional computing power to perform appropriately during vehicle diagnosis and repairs.
以下建议适用于所有服务技术人员应用程序：
- Local Windows Administrative access for software installation and updates to Windows registry
- One laptop for each technician performing vehicle diagnostics; otherwise, one for every two technicians
- One MDI 2 for every Techline PC
- 用于每两个MDI工具的一个电池维护者万博下载手机客户端
- 使用Tripp-Lite Keyspan USB-to-Serial适配器（型号：USA - 19HS），无需串行端口
Local Admin Rights
All Techline application updates and installations must be performed from an account with local Windows administrative rights. Firewall exceptions should be made for TIS2Web and Techline Connect applications.
DIG包括如何配置Techline Connect的列表，以便确保接收到应用程序更新，下载和安装所需的升高权限。
View the Guidelines
U.S. dealerships: To view the latest DIG (Fig. 10) as well as PCs for purchase, go to gmdesolutions.com and select the Dealer Services tab. Once you’ve input your BAC and zip code, select Techline IT Solutions from the Dealer Services menu.
Canadian dealerships: The latest DIG can be found in the Dealer Security and Information Technology App on GM GlobalConnect.
图10.
– Thanks to Lisa Scott
